privacy policy

Established: June 2011

COREJEWELS (hereinafter referred to as "the Company") prioritizes customer feedback and will always keep important matters in mind, making every effort to protect your valuable personal information (information that can identify a specific individual, hereinafter the same).

Compliance with laws and regulations

The Company will comply with all laws and regulations related to personal information protection, including the Personal Information Protection Law ("Personal Information Protection Law"), and this policy for a limited period regarding personal information.

Appropriate Acquisition

The Company will not acquire personal information by dishonest or fraudulent means.

Notification of purpose of use, etc.

First, we will acquire personal information after providing and disclosing necessary information such as the purpose of use, scope of joint users, and contact information for inquiries, and obtaining consent.

Use within the scope of the purpose of use

The Company will handle personal information only within the scope of the purpose of use that has been announced or publicly disclosed, except when the prior consent of the individual has been obtained and when exceptions are permitted by law, after specifying the purpose of use as much as possible.

Personal Information of Minors

When the Company may acquire personal information from children under 15 years of age, we will take special care in handling the personal information of minors, such as obtaining the consent of their guardians.

Safety Management Measures

The Company will make the personal information we collect accurate and up-to-date within the scope of the purpose of use, and implement necessary and appropriate safety management measures to protect it from unauthorized access, alteration, leakage, loss, etc.

Supervision of outsourcing

These third parties will be carefully considered to ensure sufficient security of personal information, and necessary and appropriate supervision will be exercised, such as by concluding personal information protection agreements.

Provision to Third Parties

The Company will not provide personal information to third parties other than jointly used parties with knowledge at the time of acquisition, in order to obtain the consent of the individual.

However, personal information may be disclosed to third parties in the following cases:
　　1). When the individual has consented to the disclosure or sharing of information.
　　2). When disclosure is requested by public institutions such as courts or police based on legal procedures.
　　3). When it is determined that the individual is causing harm to a third party.

Request for Disclosure, Correction, Deletion, etc.

If an individual wishes to disclose, correct, stop receiving information about products and services, or delete their personal information, the Company will promptly respond in accordance with the provisions of the law after confirming the identity of the individual.

Handling of Complaints

For the time being, the Company will respond promptly and appropriately to complaints from individuals regarding personal information and will establish an internal system for this purpose.

Continuous Improvement of Internal System

First, in order to properly handle the personal information we collect, we will strive to continuously strengthen and improve our internal system, including reviewing this policy, developing internal regulations, employee training, and conducting appropriate internal audits.

Purpose of Use of Personal Information Collected

Our company will not use personal information such as name, address, telephone number, and e-mail address entrusted to us by customers for any purpose other than the following.

　　1). Advertising, promotion, and sales promotion activities (we will send you information about products, services, exhibitions, and various events via e-mail or direct mail).
　　2). Notification of matters necessary for the operation of our website (via e-mail or direct mail).
　　). Packaging and shipping of goods
　　4). Management of purchase and payment information and billing related to the purchase and use of products and services.
　　5). Customer support such as various inquiries and after-sales service.
　　6). Conducting surveys.
　　7). For customer satisfaction surveys, including usage status and usage environment of our products and services.
　　8). Exercise of rights and fulfillment of obligations based on contracts and laws.

If you wish to confirm or correct your personal information, please contact us below.
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COREJEWELS.
Personal Information Inquiry Counter Contact Us Here